Terms of Service

1. The Service

Media Moana stores, searches and shares photos, at mediamoana.com. These terms, with our Acceptable Use Policy and our Privacy Policy, are the agreement between you and Jun Zhang, a sole proprietor trading as Media Moana, based in California, United States ("Media Moana", "we"). By creating an account or using the service you accept them.

2. Your Account

You must be at least 16 to hold an account. If you use Media Moana for an organization, you confirm that you may accept these terms on its behalf.

You sign in with Google, GitHub or a link sent to your email address. Keep that account and that inbox safe: whoever can use them can sign in as you.

Do not open several accounts to get around a plan's limits.

3. Your Photos

You keep all rights to the photos you upload, and to the new photos presets and AI actions make from them.

You give us the license we need to provide the service to you: to store your photos, make previews and web-size copies of them, read their details, analyze them for search, run the presets and AI actions you choose, and show them to the people you share them with. It ends when you delete them or your account. We never use your photos to train AI models, and we never sell or license them to anyone.

You are responsible for having the right to upload, edit and share what you upload.

You can export your whole library at any time, on any plan — over your storage or not — from Account → Privacy & GDPR.

4. Sharing

When you share an album, anyone with its link can see what it shares, and they need no account. You decide who gets the link, and you are responsible for having the right to share what it shows — including, where the law requires it, the consent of the people in the photos.

Anyone who views a shared album can report it to us. We review reports, and when a shared album breaks these terms or our Acceptable Use Policy we may turn its link off, or suspend the account that shared it (section 10).

5. Photo Analysis and AI Actions

Every photo you upload is analyzed once, on every plan, so it can be found by what it shows; you can turn this off in Account → Privacy & GDPR. The analysis is made by an AI model and can be wrong.

An AI action — restore faces, colorize, upscale, reduce noise, remove dust and scratches or remove background — runs a third-party AI model on a copy of the photo and makes a new photo; your original is not changed. A model can invent detail that was never there, in faces especially, so look at a result before you rely on it. Presets also make new photos and leave the original as it is.

Draft captions writes first captions and Story chapter titles for an album from the text of its photos' analysis, their place names and dates — no photo is sent — and uses AI actions. A draft can be wrong; nobody but you sees it until you accept it.

Which providers run the analysis and the AI actions, and what they are sent, is in our Privacy Policy.

6. Plans and Payment

Media Moana has a free plan and paid plans; what each includes and costs is on our pricing page. A paid plan renews every month or every year until you cancel it.

Cancelling takes effect at the end of the period you have paid for, and you keep your plan until then. Moving up — to a larger plan, or from monthly to yearly billing — applies at once, and you pay only the prorated difference for the rest of the current period. To move to a smaller plan, cancel and subscribe to it once the current period ends.

A plan's AI actions are for one month at a time, on yearly plans too; what is left at the end of a month does not carry over. There is nothing to buy per photo, and photo analysis is never counted.

If a renewal payment fails, your plan keeps working for 7 days while the payment is retried. After that your account has the Free plan's limits until the payment goes through or the subscription ends, and section 7 applies.

Refunds: a new subscription is refunded in full if you ask within 14 days. After that we decide case by case — for example when something you paid for did not work, or you were charged twice. A full refund of a new subscription ends it, and the account moves to the Free plan; a refund of a later renewal gives that payment back and the plan keeps running.

None of this limits the rights you have under the consumer law of the country you live in, including any right to cancel a purchase; where those rights conflict with this section, they win.

7. Over Your Storage

Storage counts the full-size file of every photo in your library — the ones you upload and the new ones that copies, presets and AI actions make — including photos in the trash. The previews and web-size copies we make for viewing are on us. A single file can be up to 250 MB, and each plan also limits the number of photos, set above what its storage holds of camera-size files. On every plan, an album lists up to 2,000 photos and an account has up to 1,000 albums.

Over your storage, your library becomes read-only, never held hostage. That happens when you fill it, when a failed payment's 7 days of grace end, when a cancelled plan ends, or after a move to a smaller plan. New uploads, copies and new photos from presets or AI actions wait until there is room again; browsing, sharing, downloading, exporting and restoring from the trash keep working.

If your paid plan has ended and your library has stayed over the Free plan's storage for 12 months in a row, we may delete photos until it fits the Free plan's storage. We will not do so without emailing you 30, 7 and 1 days before, and you can export everything until then.

8. Acceptable Use

Use Media Moana lawfully and as our Acceptable Use Policy describes; it is part of these terms. In short: nothing illegal, nothing you have no right to, nothing that exploits or harms people, and no abuse of the service or of other people's accounts.

9. Copyright Complaints

If you believe a shared album on Media Moana infringes your copyright, send a notice to our designated agent: Copyright Agent, Media Moana, 2267 Central Parkway, Dublin, CA 94568, United States; telephone +1 415-308-5322; email support@mediamoana.com. Email is fastest — put "Copyright notice" in the subject.

The notice must include: your physical or electronic signature; the work you say is infringed; the link to the album or photo, and which photos in it; your postal address, telephone number and email address; a statement that you believe in good faith the use is not authorized by the copyright owner, its agent or the law; and a statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act for the owner.

When a notice is complete, we remove or turn off access to the material it identifies and tell the account that shared it. If you shared it and believe it was removed by mistake or misidentification, you may send a counter-notice to the same agent with your signature, the material and where it appeared, a statement under penalty of perjury that you believe in good faith it was removed by mistake or misidentification, your name, address and telephone number, and your consent to the jurisdiction of the federal court for your address (or, outside the United States, any judicial district in which we may be found) and to accept service from the person who sent the notice.

In appropriate circumstances, we close the accounts of repeat infringers.

10. Suspension and Ending

We may suspend an account that breaks these terms or the Acceptable Use Policy, and in serious cases close it. A suspended account cannot use Media Moana, and all of its links stop working. Reinstating the account does not bring those links back; you can share again with new ones. To appeal, write to support@mediamoana.com.

You can delete your account at any time from Account → Privacy & GDPR. Deletion takes effect at once and cannot be undone: it cancels any subscription and deletes your photos and account data, so export your library first if you want to keep it.

If we ever stop offering Media Moana, we will email the address on every account at least 30 days before it stops, and you can export your whole library until then.

11. Availability and Liability

Media Moana is provided as is. We work to keep it available and your photos safe, but we do not guarantee that it will always be available or free of errors.

To the extent the law allows, we are not liable for indirect or consequential loss, lost profits or lost data, and our total liability to you is limited to what you paid us in the 12 months before the claim. Keep a copy of your own of any photo you cannot afford to lose.

Nothing in these terms excludes a liability that cannot lawfully be excluded, including for death, personal injury or fraud.

12. Privacy

What we collect, who handles it and how long we keep it is in our Privacy Policy; what we store in your browser is in our Cookie Policy. The third-party software we ship is credited on our Licenses page.

13. Changes to These Terms

When these terms change, we post the new version here and change the effective date at the top.

A material change is emailed to the address on your account at least 30 days before it takes effect. Using Media Moana after that is how you accept it; cancelling your plan or deleting your account is how you decline it.

14. Contact

Questions about these terms: support@mediamoana.com, or the form on our Support page.